Let’s see, it has been a while since the last time you heard from me, but this time I will spare you the excuse! What is a Zero Downtime Upgrade? This is an upgrade where no matter from which version of VOS (CUCM, UNITY, and UCCX) you are coming from can be done with very […]
Where do we begin with this one? – Here is your ticket and before you go to the next section of this post, make sure you have a quick answer. The Ticket/Challenge **Trying not to call it a problem! Your client needs to move from a Datacenter to a new location. You need to move […]
Few weeks have gone by and I have not written anything for a while **But I still have lots of Drafts in the works. Job has been a bit busy this time of the year so that’s my excuse and I will stick to it 🙂 If you are a UC and Collaboration engineer, you […]
If you are experiencing and learning how to play with Tropo, make sure you check all these tools, it really make sense and are very easy to use. Speaking Languages In case you are in need to get a full list of Spoken Languages and different styles, make sure you look the page Speaking Multiple […]
In case you were wondering, if there was a way to change the name of a Unity Connection server… of course there is a way… Now, the question is, would you do it? So in this case I will go with the Cisco Prime Collaboration Deployment to even think about tackling this one. Seems that […]
Since we ran out of space in our last post (I think it was too long!), I have created this one, to expand a bit more on the Integrations. There are many ways to integrate Spark into our software and things that we do that I wanted to dedicate this Post to something useful. In […]
Cisco spark is a great and useful cloud collaboration tool that integrates Messaging, Calling and Meeting features very nicely. Shortly in this post I will be sharing interesting features that I think you can begin leveraging at work. I will also show a sneak peak of things that you can start using right of the […]
In some cases when you complete the installation of the Attendant Console Standard, you may notice that the Directory lookup is not working. You may ask yourself, what could be the issue. The issue Plain and simple, the Attendant console is not able to return any information from the Directory The Solution At the installation […]
As you may know with he release of CUCM 11.5 there were lots of issues with the Attendant Console applications, one of the related to a bug defect CSCva24885. September 16 there was a new update and instructions on how to install the attendant Console with CUCM 11.x This post looks at 2 different levels […]
This one may seem a bit like a very involved configuration but in reality is not. The process is easy, if you know how to set up AnyConnect in an ASA, you will be able to crack it. I have also included few links that show the process and the important things that you need […]
