This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script using the stock ICD script
What to look forward to?
More videos are coming
About the Author:
Andres Sarmiento, CCIE # 53520 (Collaboration)
With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial Institutions on behalf of Cisco Systems. Andres has been involved in high-profile implementations including Cisco technologies; such as Data Center, UC & Collaboration, Contact Center Express, Routing & Switching, Security and Hosted IPT Service provider infrastructures.