A quick video showing considerations and things to do to successfully configure and make UCCX work properly
The video goes over:
- Description of what we are doing
- Creating Users
- Creating CTI Ports or Port Control Groups
- Creating a Trigger or CTI Route Point
- Creating a UCCX Application and assigning a Script
- Testing the UCCX Auto Attendant
What to look forward to?
I hope you enjoy looking at the videos, in case you have questions or doubts, please feel free to contact me
About the Author:
Andres Sarmiento, CCIE # 53520 (Collaboration)
With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial Institutions on behalf of Cisco Systems. Andres has been involved in high-profile implementations including Cisco technologies; such as Data Center, UC & Collaboration, Contact Center Express, Routing & Switching, Security and Hosted IPT Service provider infrastructures.